Mark Smith Estate Agents is a truly independent estate agency business. Established in July 2012 the emphasis remains on providing high quality services and support to our clients in everything we do.
We specialise in residential sales and have a team at hand to ensure the best possible service at all times. Our clients enjoy a direct relationship with us in all matters related to the property market, guaranteeing greater results and a positive sales experience.
We occupy one of the best locations in Whitstable High Street, where our illuminated window displays will showcase your property. Our office has been designed to encourage a customer friendly atmosphere where business is discussed and transacted in a discreet and professional manner.
Our people make all the difference.
Our ethos is always to deliver professional estate agency services with enthusiasm, experience and commitment. Our reputation has been steadily growing over the last few years by providing and aiming for, only the very best levels of customer service.
We are determined to maintain and build on this reputation and that’s why we make sure our people are regularly updated, trained and qualified to give the best possible service to all our clients.
We are passionate and knowledgeable about Whitstable and the surrounding areas. We all live locally and are certain that our years of experience and local presence increase our clients’ opportunities for buying and selling.
We value all customer reactions to our services, whether that be through testimonials or sharing specific concerns about our delivery of services to them. We use all opinions to gauge our performance, identify and respond positively to areas where improvements may be required.WHAT OUR BUYERS AND VENDORS SAY ABOUT US OUR COMPLAINTS PROCEDURE